Questions to Ask Before Hiring a Web Design Company in Liverpool
A successful website starts with the right team behind it. In today’s digital-first world, your website isn’t just a marketing tool it’s a core part of your business strategy. For Liverpool-based businesses, standing out online means partnering with a web design company that understands both your goals and your audience. Before hiring a web design company, it’s important to ask the right questions to ensure they can deliver a site that’s not only visually appealing but also functional, responsive, and results-driven.
Before hiring a web design company, it’s important to ask the right questions questions that go beyond the basics. This guide walks you through the essential queries that will help you separate the experts from the amateurs, and ultimately choose a team that understands your vision, budget, and long-term goals.
1. What Experience Do You Have with Businesses Like Mine?
Not all web design companies are created equal. Some specialise in e-commerce, others in service-based businesses, and some cater to very specific niches. Before hiring a web design company, ask if they’ve worked with businesses in your industry or of a similar size and scope.
For example, a local agency like MPA Digital has years of experience crafting high-performing websites for a wide variety of Liverpool-based businesses.
Knowing that your chosen agency understands the specific challenges and opportunities within your sector can be a game-changer.
2. How Do You Approach User Experience (UX) and Mobile Design?
In 2024 and beyond, UX isn’t a trend it’s a necessity. A good website should not only look professional but also be easy to navigate, quick to load, and optimised for mobile devices.
Ask how the agency approaches user experience from the start. Do they conduct research into user behaviour? Do they prototype layouts before going into full design? Is mobile-first design a core part of their development strategy?
A well-built site ensures that visitors stick around longer, engage with your content, and take action whether that’s making a purchase, filling out a form, or making a booking.
3. Can You Explain Your SEO Strategy?
Design and functionality are only part of the puzzle. If your site isn’t optimised for search engines, it may look great but attract little to no traffic.
A skilled web design company should integrate SEO into the project from the beginning. That means optimising site structure, improving page speed, using proper heading hierarchies, and ensuring your content is search-engine friendly.
Before hiring a web design company, ask how they incorporate SEO best practices into their design and build process. Better yet, ask for examples of past projects where they’ve achieved improved rankings or traffic growth post-launch.
MPA Digital places strong emphasis on SEO-focused design to ensure that your website isn’t just beautiful, but also discoverable. For more on their SEO and web design services, visit mpadigital.co.uk.
4. What Is Included in the Quote?
Web design quotes can vary significantly depending on scope, complexity, and included services. Some companies may offer very low prices, only to charge extra for essentials like hosting, security, or even mobile responsiveness.
Get a full breakdown of what’s included in your quote before committing. Ask whether content writing, image sourcing, CMS integration (like WordPress), and basic SEO setup are part of the package.
Transparent pricing is a hallmark of a reliable agency. Companies like MPA Digital provide detailed proposals so there are no surprises down the line just clear deliverables and timelines.
5. How Will We Communicate During the Project?
Clear communication can make or break a web design project. You’ll want regular updates, prompt replies to queries, and clear explanations for each stage of the process.
Before hiring a web design company, ask how often you’ll be updated, who your main point of contact will be, and what tools or platforms they use for communication (e.g. email, Trello, Zoom).
A collaborative, communicative process ensures that your feedback is heard and integrated effectively, avoiding last-minute issues or mismatched expectations.
6. Will I Be Able to Update the Website Myself?
Many businesses want the freedom to update their content without calling a developer for every small change. That’s where a content management system (CMS) comes in.
Ask if your website will be built with a user-friendly CMS, and whether training is included in the handover. WordPress, for example, is a popular choice that balances flexibility with ease of use.
MPA Digital ensures their clients are fully trained to manage and update their websites confidently, providing video tutorials or live guidance depending on the project.
7. What Happens After the Website Goes Live?
Post-launch support is just as important as the initial build. You’ll need to know what kind of ongoing help the company offers whether that’s technical support, backups, updates, or help with future content changes.
Some agencies offer monthly maintenance plans, while others provide ad hoc support. Knowing your options ahead of time helps you plan for the long term.
A reputable company will never leave you stranded after your site goes live. With MPA Digital, ongoing support is part of the package, helping businesses in Liverpool maintain smooth, secure, and up-to-date websites over time.
Conclusion
Your website is a vital asset, and the team behind it plays a major role in your digital success. By asking the right questions before hiring a web design company, you’ll gain clarity, set realistic expectations, and make a confident decision that sets your business up for long-term growth.
Liverpool businesses in particular are operating in an increasingly competitive digital landscape. For standout websites Liverpool businesses can be proud of, working with a trusted partner like MPA Digital makes all the difference.
Explore their services today at mpadigital.co.uk and take the first step towards a website that delivers real results.